In today’s episode, we celebrate another CRM On Demand milestone – our 18th release! Yes, our little software as a service application is finally legal. Robert and I memorialize this event by chatting about some of our favorite new features and enhancements.

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Today I welcome back Mike Lairson to the podcast. You all know Mike as the author of “CRM On Demand Reporting” – well now he’s adding to the series with his recently released title “CRM On Demand Dashboards”! Mike took some time to chat with me about the new book and plans for the future.
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Oracle OpenWorld 2010 starts soon – September 19, to be exact. This year promises to be bigger and better than ever!

As usual, there will be plenty to keep CRM On Demand fans entertained. I highly recommend checking out the “Leveraging On Demand Analytics” session on Monday and the “Best Practices” session on Tuesday.

See the full roster of CRM On Demand sessions here:
http://www.oracle.com/us/openworld/oow10-focuson-crmod-166222.pdf

You can get great deals during the show at the Oracle Bookstore (Moscone West, Level II) and even meet the Oracle Press authors. I’ll be there Monday and Tuesday from 10 AM to 10:30. Bring your copy of the CRM On Demand Deployment Guide and I’ll write something on it!

Are YOU going to OOW? Leave a comment to let me know!

I’m back from 5 days at Oracle Open World 2009 in San Francisco. CRM On Demand was well represented at this massive event!

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