Today I welcome back Mike Lairson to the podcast. You all know Mike as the author of “CRM On Demand Reporting” – well now he’s adding to the series with his recently released title “CRM On Demand Dashboards”! Mike took some time to chat with me about the new book and plans for the future.
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I’m back from 5 days at Oracle Open World 2009 in San Francisco. CRM On Demand was well represented at this massive event!

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