Category: Podcast

Well  it’s been a really long time since we warmed up ole Skype and recorded a new podcast. So maybe the first thing we should do is apologize to our loyal fan. Sorry… you. Next thing we should probably do is talk about what’s happening with the podcast?

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In this episode, Robert and I dig deep into Integration Events. What are they? Where did they come from? How can I use them? Should I use them at all? All your questions are answered!

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Its a follow-up to our last follow-up! In this podcast, Robert and I close the lid on lifecycle management with a focus on the newest CRM On Demand environment – CTE! And of course, if you missed Part 1, never fear, you can find it here.

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In this follow-up to our discussion of good Governance, Robert and Louis expound upon the topic of Lifecycle Management, with a focus on the environments Oracle CRM On Demand makes available for development, testing and training. There is a lot to talk about, so we’ve split this into two exciting podcasts.

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In our podcast today, Robert and I get into governance. No, we’re not talking politics (that’s off-limits). This is CRM On Demand governance and it’s something every customer needs to ensure long-term success.

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Today we’re going to dig into one of the fundamentals of CRM On Demand system design – really one of the first things you are going to be thinking about (or should be) when kicking off a project.

And no, we’re not talking about where to hold the launch party or who will cater it.  We’re talking about the data model – the real meat and potatoes of your CRM application. It’s deciding what goes where and how it all gets tied together. » Read the rest of the entry..

In today’s episode, we celebrate another CRM On Demand milestone – our 18th release! Yes, our little software as a service application is finally legal. Robert and I memorialize this event by chatting about some of our favorite new features and enhancements.

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Today I welcome back Mike Lairson to the podcast. You all know Mike as the author of “CRM On Demand Reporting” – well now he’s adding to the series with his recently released title “CRM On Demand Dashboards”! Mike took some time to chat with me about the new book and plans for the future.
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It’s been a while since Robert and I got together on the ole’ podcast, so we were both eager to dive into this episode. And today we tackle one of those activities that is part of every implementation. The mid-morning cookie break? No! Data import, of course!

Robert and I discuss the strategies to employ and the pitfalls to avoid when planning your data migration.
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So a few weeks ago Robert and I posted an episode called ‘Five Things about Performance’. We went through a number of things – five, to be exact – that can impact performance. We got some great feedback on that episode and also a couple of comments asking us to turn our attention to performance of Analytics and Reports. Why is it any different? Mike Lairson joins me to explore this topic.
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