Category: Implementation Process

CRM On Demand has evolved over the years since Robert and I started working with it to allow many different ways of defining data access. The impact of each, and the combination of them, can be a bit confusing to the uninitiated. In this podcast, we take a tour of the various options available and some things to consider for each.

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In our first podcast, Robert and I discuss some common pitfalls to avoid when implementing CRM On Demand. This is a handy list to keep in mind when planning and executing a CRM deployment. Along the way we share some stories from our work over the past several years in CRM On Demand consulting at Siebel and Oracle.
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