Category: Five Things

So a few weeks ago Robert and I posted an episode called ‘Five Things about Performance’. We went through a number of things – five, to be exact – that can impact performance. We got some great feedback on that episode and also a couple of comments asking us to turn our attention to performance of Analytics and Reports. Why is it any different? Mike Lairson joins me to explore this topic.
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As you may know, Oracle is in the process of rolling out the latest CRM On Demand upgrade to customers – Release 17, or as we like to call it, R17. Today Robert and I pick our five favorite new features and go in depth on why we like them so much.
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Welcome to another Five Things podcast. Today’s topic is Performance, which is something Robert and I deal with a lot. In fact, I’d say it’s the number one reason we engage with customers.
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Today we introduce our new “Five Things” format for the podcast. Robert and I will discuss five things you need to know about one of our favorite CRM On Demand features – Books of Business. Look for “Five Things” in the title of future podcasts. When you see it, you’ll know you’re going to get some concrete advice that you can put to work right away. » Read the rest of the entry..