This podcast features a re-broadcast (with permission) of an interview conducted by Lisa McClain, editor at McGraw Hill, with Jeff Saenger. Jeff is a vice president for CRM On Demand at Oracle and one of my collaborators, along with Tim Koehler, on the CRM On Demand Deployment Guide.

Jeff, Tim and I have been working hard over the last several months compiling everything we know about CRM On Demand into the Guide.  Lisa has been a huge help and has made the whole process as simple as possible.

This interview gives a very brief overview of the book topic, the audience and the authors. As we approach publication (sometime this spring), expect to see more about it on this site!

(You can pre-order the Guide from by following the link to the right.)

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